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Single Mailbox Recovery with StoreAge SVM

The Challenge: Quickly Recover Single Items from Exchange Information Stores

One of the most time intensive tasks for Exchange administrators involves recovering single mailboxes or single messages from Exchange backups. To be prepared to recover single mail items from Exchange Information Stores quickly, administrators must perform complex, time-consuming brick-level (single-mailbox) backups. Purchasing and deploying the additional resources these backups require—software, tape media, extra disk storage, off-site storage, and servers—entails significant additional cost.

The alternative is a painful process of setting up a recovery server, loading the last full backup from tape, and then recovering a single mailbox. Having a standby recovery server saves some time, but adds cost and administrative overhead. To improve service to internal clients and meet service level agreements (SLAs), administrators need a simpler, faster, more accurate method of restoring individual Exchange items.

The Solution: Single Mailbox Recovery with products from StoreAge and Ontrack

The powerful combination of SVM Policy Manager for Exchange and Single Mailbox Recovery functionality from Ontrack's PowerControls enables fast, accurate, cost-effective backup and recovery of Microsoft Exchange data. The solution enables you to take near-instantaneous online backups of Exchange databases, verify that the backups are consistent, and rapidly recover Exchange at any level of granularity—storage group, database, folder, single mailbox, or single message. The result: improved service to internal clients, reduced infrastructure expenses, and significant timesavings for Exchange administrators.

Rapid, Disk-Efficient Exchange Backups

The solution completely eliminates the need for cumbersome brick-level backups, saving you considerable time and expense. StoreAge's multiView enables you to use Snapshot technology to perform full online backups of Exchange Information Stores rapidly and frequently. You can keep many Exchange backups online with minimal disk requirements for each incremental backup.

Maximum Restore Flexibility

By directly reading the contents of multiView Snapshot copies without the assistance of the Exchange server, Ontrack's PowerControls Single Mailbox Recovery functionality enables you to easily restore individual mail items from any recent (hourly, daily, weekly) Snapshot. This functionality allows you to rapidly search archived Snapshot copies for previously deleted messages that are no longer in the current mailbox. You control whether individual mailboxes, folders, messages, attachments, calendar notes, contacts, and task items are restored directly to your production Exchange server or to a new or existing offline Outlook PST file.

In the event of an Exchange outage, multiCopy physical Snapshot enables you to restore the entire Exchange server or individual storage groups in a matter of minutes, irrespective of the size of the Exchange Information Store.

Reduced Time to Locate and Restore Items

This Single Mailbox Recovery Solution eliminates the extra steps and time required to separately mount each backup on an Exchange server for searching specific e-mail messages. The Advanced Find feature enables you to search across all mailboxes in an archive .edb file by keyword or other criteria and quickly find the desired item.

Key Features

  • Allows Single-Item Recovery—Quickly and easily restores single mailboxes, individual folders, or any number of messages and attachments.
  • Eliminates Brick-Level Backups—Makes time-consuming, expensive brick-level (single-mailbox) backups unnecessary.
  • Supports Recovery to Production Server or PST File—Restores individual Exchange items directly to a production Exchange server or to an Outlook PST file.
  • Avoids Incremental Recovery Server Costs—Eliminates need for setting up and maintaining a separate recovery server and storage to restore single mailboxes.

Minimum System Requirements

Microsoft Exchange 2000
SVM Storage Virtualization Manager
SVM Policy Manager for Microsoft Exchange
SVM multiView (SnapShot)
SVM multiCopy (optional)
Microsoft Outlook 97 or greater (MAPI)
Ontrack PowerControls


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